Privacy Policy

Privacy Policy

Effective Date: 6/25/2025

3D Green Solutions LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit https://3dgreenplumbing.com or interact with us through our services, including SMS communication.

By using our website or services, you consent to this Privacy Policy and our Terms of Service.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information – Name, phone number, email address, and service address
• Service Details – The nature of your plumbing or HVAC request
• Communication Logs – Text message interactions, service requests, and call records
• Technical Data – IP address, browser type, device information, and usage statistics

2. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule services
• Send you appointment updates, service reminders, and helpful information
• Improve our website and service experience
• Comply with legal obligations and ensure service delivery

We do not sell, rent, or share your information with third parties for marketing purposes.

3. SMS Compliance (A2P 10DLC)

By submitting your phone number, you agree to receive SMS messages from 3D Green Plumbing regarding your service, appointment updates, or important notices. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP.

Required Disclosure:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Sharing Policy

We do not sell or disclose your information to third parties for advertising or promotional purposes.
We may share limited data with subcontractors or service providers who help us fulfill your requests (e.g., technicians, schedulers), but they are only permitted to use your data to support our service.

5. Cookies and Website Usage

We may use cookies to enhance your browsing experience and analyze website usage. You may disable cookies in your browser settings. Disabling cookies may affect certain site functions.

6. Data Security

We take reasonable administrative and technical steps to protect your information. While we strive to keep your data secure, no transmission over the internet is 100% guaranteed. You use our website at your own risk.

7. Your Choices

You have the right to:

• Request access or correction of your personal data
• Opt out of promotional communications
• Request deletion of your personal data (as permitted by law)

To submit a data request, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date. Continued use of our services confirms your acceptance of the latest version.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• Phone: 209-395-0216
• Email: info@3dgreenplumbing.com

By using this website, you also agree to our Terms of Service.